Paying by Credit Card or Electronic Check

Paymentus

Hope Water & Light has changed the payment option for customers
interested in using their credit card to pay their utility bill.


Paymentus Corporation is a third party automated payment service
that accepts
Visa,
MasterCard and Electronic Check.

  • You can pay your bill right away, any time, any day, 24x7.
  • Paymentus will charge a service fee for each transaction.

Before you access this Service?
Customers should be ready with:

  1. The 8-digit Hope Water & Light account number (located on your billing statement),
  2. The balance owed on your bill, and
  3. Your credit card or checking account information.

To access the service, either:

  • Call toll free 1-866-323-9981 or
  • Click on the Paymentus logo at the top or click here and go to a secure third party website at Paymentus Corporation.

Why is there a Service Fee?
Paymentus charges a fee to use their service. The fee covers payment handling and processing charges.

Is Hope Water & Light getting any part of the fee?
Hope Water & Light does NOT receive any part of the service fee. Paymentus is an independent company providing a service for Hope Water & Light customers.

Please note, if your account is subject to disconnect or has been disconnected for non-payment, you will need to contact customer service at 870-777-3000 with your payment confirmation number. Additional reconnection fees may apply.